FAQs

Frequently Asked Questions

Do you only sell Hunter Douglas?

We are primarily a Hunter Douglas Dealer but also carry Alta Window Fashions and fabricate soft treatments through various vendors.

Do you install products that weren’t purchased through you?

No, we only install products purchased through us.

Do you repair window treatments?

We are not a repair center and only service products that were purchased through us. As a Hunter Douglas Dealer, we can help facilitate warranty claims for Hunter Douglas products.

Are you a workroom?

We are not a workroom. We are a window covering retailer and service provider. We utilize Hunter Douglas and other vendors to fabricate custom drapery and soft goods.

Do you accept COM?

We do not accept customer’s own material but will work with and purchase specialty fabric when it is specified. Our trade discount applies to the material as well as the labor.

Can I hire your installers to do handyman work?

No, our installers are window treatment professionals that are responsible for the proper handling and installation of window coverings purchased through us.

Do you charge for consultations?

We offer complementary consultations in the comfort of your own home.

Do I have to make an appointment to come to the showroom?

Yes, appointments are required for consultations in our showroom.